jili1bet Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jili1bet ("jili1bet," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the jili1bet website, mobile application, and associated gaming services (collectively, the "Platform").

jili1bet is committed to protecting the privacy and personal data of all players on our Platform. This Policy is designed to be transparent about our data practices so that you can make informed decisions about your personal information. We encourage you to read this Policy carefully before registering an account or using any jili1bet service.

By registering an account on jili1bet, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein .

This Policy should be read together with our Terms & Conditions, which govern your use of the jili1bet Platform and form part of the overall agreement between you and jili1bet.

2. Data Controller

For the purposes of applicable data protection legislation, jili1bet acts as the data controller in respect of the personal data collected through the Platform. As data controller, jili1bet determines the purposes and means by which your personal data is processed.

If you have any questions about how jili1bet processes your personal data, or if you wish to exercise any of your data rights as described in this Policy, you may contact our Data Privacy team using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

jili1bet collects the following categories of personal data from players on our Platform. We collect only what is necessary to provide our services, maintain account security, and comply with our legal obligations.

Where jili1bet requires you to provide personal data to comply with a legal obligation or to fulfill a contract with you, failure to provide the requested data may result in jili1bet being unable to open or maintain your account or process your transactions.

4. How We Collect Your Data

jili1bet collects personal data through the following means:

• Direct interactions: Data you provide when registering your jili1bet account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and similar tracking technologies. See Section 8 for more details on our cookie practices.
• Payment providers: Transaction confirmation data received from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank when you make deposits or withdrawals.
• Identity verification services: Data received from third-party identity verification providers when we conduct Know Your Customer (KYC) checks as required by applicable regulations.
• Fraud prevention services: Risk signals and fraud indicators received from third-party fraud detection partners to protect the integrity of the jili1bet Platform.

5. How We Use Your Personal Data

jili1bet uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your jili1bet account, including verifying your identity and age (21+ requirement) during registration and at subsequent verification checkpoints.
• Service delivery: To provide access to jili1bet games, process deposits and withdrawals in Philippine Peso (₱), and deliver the features and functionality of the Platform.
• Customer support: To respond to your queries, complaints, and support requests, and to maintain records of our communications with you.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other prohibited conduct on the Platform.
• Legal compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, data privacy requirements, and any lawful requests from regulatory or law enforcement authorities.
• Responsible gaming: To monitor player activity for signs of problem gambling, enforce self-exclusion requests, and apply responsible gaming tools and limits as requested by players or required by applicable guidelines.
• Marketing communications: To send you promotional offers, bonus notifications, and news about jili1bet — but only where you have given your explicit consent to receive such communications. You may withdraw consent at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jili1bet Platform.
• Dispute resolution: To investigate and resolve disputes between players or between a player and jili1bet, including reviewing transaction records and game logs.

jili1bet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for the new processing activity.

6. Legal Basis for Processing

jili1bet processes your personal data on the following legal bases, as applicable under the Data Privacy Act of 2012 of the Philippines and other applicable data protection legislation:

• Contractual necessity: Processing that is necessary to perform our contract with you — including operating your account, processing transactions, and delivering gaming services.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, age verification requirements, and responses to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing necessary for jili1bet's legitimate business interests, including fraud prevention, Platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Data Sharing & Disclosure

jili1bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist jili1bet in verifying player identities and meeting regulatory obligations.
• Fraud prevention partners: Third-party fraud detection and risk management service providers who assist jili1bet in identifying and preventing fraudulent activity on the Platform.
• IT and infrastructure providers: Cloud hosting, data storage, and technology service providers who process data on jili1bet's behalf under strict data processing agreements.
• Legal and regulatory authorities: Government agencies, regulators, law enforcement bodies, and courts where jili1bet is required by law to disclose your personal data, or where disclosure is necessary to protect the rights, property, or safety of jili1bet, its players, or the public.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by jili1bet in connection with the operation of our business, subject to confidentiality obligations.

8. Cookies & Tracking Technologies

jili1bet uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and gather analytics data. A cookie is a small text file placed on your device when you visit the Platform.

jili1bet uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on jili1bet.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform — such as pages visited and time spent — to help jili1bet improve its services. These cookies do not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content about jili1bet offers and bonuses. These cookies are only placed with your consent and can be disabled at any time through your browser settings or our cookie preference center.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili1bet Platform. For more information on managing cookies, refer to your browser's help documentation.

9. Data Retention

jili1bet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, as required for AML compliance and regulatory record-keeping.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, in accordance with applicable financial record-keeping requirements.
• Communications data: Support correspondence and chat transcripts are retained for up to three (3) years from the date of the communication.
• Technical and usage data: Retained for up to twenty-four (24) months from collection, after which it is anonymized or deleted.
• Marketing consent records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.

Where jili1bet is required by law to retain data for a longer period, the statutory retention period will take precedence. Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jili1bet's data disposal procedures.

10. Data Security

jili1bet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jili1bet Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting access to personal data to authorized jili1bet personnel on a need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and report data security incidents in a timely manner.

While jili1bet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. jili1bet cannot guarantee the absolute security of data transmitted to or from the Platform. You are responsible for keeping your account credentials confidential and for notifying jili1bet immediately if you suspect any unauthorized access to your account.

11. Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines and other applicable data protection legislation, you have the following rights in relation to your personal data held by jili1bet:

• Right to be informed: The right to be informed about how jili1bet collects and uses your personal data, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jili1bet holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data jili1bet holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili1bet's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jili1bet's legitimate interests.
• Right to data portability: The right to receive a copy of personal data you have provided to jili1bet in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact jili1bet's Data Privacy team using the contact details in Section 15. jili1bet will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of any such extension.

12. Children's Privacy

The jili1bet Platform is strictly intended for adults aged 21 years and above. jili1bet does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced at registration through our identity and age verification process.

If jili1bet becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jili1bet using false age information, please contact our support team immediately.

13. Third-Party Links

The jili1bet Platform may contain links to other internal pages and resources. This Privacy Policy applies solely to data collected and processed by jili1bet through the Platform. jili1bet is not responsible for the privacy practices of any third-party services or platforms that may be referenced in our content.

We encourage you to review the privacy policies of any third-party services you interact with independently of the jili1bet Platform.

14. Changes to This Privacy Policy

jili1bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, jili1bet will provide reasonable advance notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects when the most recent revision was made. Your continued use of the jili1bet Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting support.

We recommend that you review this Privacy Policy periodically to stay informed about how jili1bet is protecting your personal data.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili1bet processes your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related inquiries promptly and transparently.

You may reach our Data Privacy team by email at: [email protected]

For general account support and other inquiries, our customer support team is available 24 hours a day, 7 days a week via live chat on the Platform. You may also reach general support at: [email protected]

Please include your registered account username and a clear description of your privacy request or concern in all correspondence to ensure a prompt and accurate response from our team.